Welcome to Long’s Air Conditioning, Inc.

As you prepare for your first visit with our team of HVAC experts, we want to ensure you have a smooth and informative experience. This guide will walk you through what to expect during your initial consultation and service appointment.

1. Scheduling Your Appointment

When you call to schedule your first visit, our friendly staff will:

• Ask about your specific HVAC concerns or needs
• Provide an estimated time frame for the appointment
• Offer guidance on how to prepare for the visit

2. Preparing for the Visit

To make the most of your appointment:

• Clear the area around your HVAC units for easy access
• Make a list of any questions or concerns you have
• Gather any relevant documentation (e.g., warranty information, previous service records)

3. The Initial Consultation

During your first visit, our certified technician will:

• Introduce themselves and explain the inspection process
• Conduct a thorough examination of your HVAC system
• Discuss their findings and recommend appropriate solutions
• Answer any questions you may have about repairs, installations, or maintenance

4. Expert AC & Heating Service

Depending on your needs, we may perform various services during the initial visit, including:

• Minor repairs or adjustments
• System cleaning and optimization
• Refrigerant level checks and top-ups
• Thermostat programming and calibration

5. Discussing Next Steps

Before concluding the visit, our technician will:

• Provide a detailed explanation of any necessary repairs or installations
• Offer a written estimate for recommended services
• Discuss scheduling options for future appointments, if needed
• Provide maintenance tips to keep your system running efficiently

At Long’s Air Conditioning, Inc., we pride ourselves on delivering top-notch service and ensuring our customers feel informed and comfortable throughout the process. We look forward to helping you maintain a comfortable and healthy indoor environment for years to come.